Working as a team with the Lead Optometrist, and providing regional support to the business, the role of the Lead Dispenser, plays a major part within Visioncall and helps to make a real difference to our Patient’s lives. You will be responsible for clinical management within the Visioncall ‘Hub and Spoke’ model, leading and developing our Associate clinical teams and growing local business. Working as part of a peer team you will lead from the front delivering customer service excellence and building the brand locally aiming to be “the best domiciliary eye care provider in the UK”.
You will travel to different locations / residential care homes across your region carrying out pre-testing and ethically dispensing spectacles to patients, many of whom are vulnerable and have additional support needs.
In addition, there is an element of ‘off the tools’ activities required to support the business as it navigates the ’post covid’ recovery.
The role may also undertake deliveries fitting patients with their spectacles, if required.
A key aspect will be building and maintaining strong working relationships with Care Home Staff and their residents and providing outstanding services to make Visioncall their Optical supplier of choice.
At Visioncall we are about empowering our people and coaching them to develop themselves, enabling them to really help elderly and vulnerable adults with their eye care needs.
This is a challenging but rewarding role where you will be part of a team helping vulnerable patients See Better Live Better.