Customer Service Advisor - Optical Services
£19,000 + bonus + benefits - OTE £20,300
Monday - Friday 8.30am-5.30pm
Are you fed up of working in a traditional call centre environment? Do you pride yourself on providing excellent customer service and enjoy working in a fast moving role? Looking for a new challenge, if so we'd love to hear from you.
The main function of the Optical Scheduler is to act as the main point of contact for all inbound and outbound customer service calls and to schedule effective clinics. The role plays a key part in supporting the optical clinical team to improve the quality of service provided to our customers and ensure we run efficient and profitable clinics.
In addition to the above, the role also undertakes several aspects of administrative support. It is a varied and busy role, working under pressure and to monthly targets. It is a challenging but rewarding role where you will be part of a team helping vulnerable patients to see better and live better.
Due to Covid safety protocols, the role will work between the office and home at the moment.
As a Optical Scheduler you will be responsible for the following tasks:
To be successful you will possess the following skills and attributes:
If this sounds like the role for you apply now!
Reference ID: DOS/JG1612
Job Types: Full-time, Permanent
Salary: £19,000.00-£20,300.00 per year
All of our staff are given Infection Control training and provided with relevant PPE.